senior business analyst in Melbourne CBD

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job details

melbourne cbd, victoria
job type
working hours
reference number
scarlett wray mccann, randstad
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job description

About the role

This is an exciting opportunity to join a company who is investing heavily to modernising it’s IT capabilities towards the implementation of a modernised technology platform for a Workforce Management function. This role is an initial 1 year fixed term contract for an experienced Senior Business Analyst.

This role will involve developing high level and detailed requirements to enable a successful go-to-market strategy for a best-of-breed Workforce Management solution. This role fulfils the function of being the “bridge” between the Business, its Subject Matter Experts and technology to modernisation IT capabilities.

About you

You are an adaptable, innovative and solutions focused individual. You are comfortable working with business partners throughout the business to elicit high level and detailed requirements including the capture of business needs as well as future core and supporting processes.

You have a high level of energy and a strong ability to influence. You are excellent at building relationships with stakeholders enterprise wide.


  • Facilitate interviews and workshops to conduct requirements gathering, ensuring these are articulately documented via Business Requirements Documents, Business Case, Project Brief and Project Scope.
  • Research industry qualitative and quantitative data where appropriate, to the workforce management and rostering data is aligned to industry best practice
  • Ensure business processes are changed for improved effectiveness and efficiency via implementation of adequate technology solutions
  • Examine the underlying problems resulting in the documentation of solutions and various use cases that will later become useful for testing the alignment of a system to core business processes
  • Define and measure success metrics and monitor change progress
  • Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
  • Support team of specialists in driving and influencing decision making
  • Manage and run reports and presentations for the Project Director and other key stakeholders upon request.


  • Degree in relevant subject such as business information systems or IT discipline. E.g. Computer Science advantageous
  • Relevant experience of managing projects, business analysis, previous experience of 5 years’ minimum.
  • Strong experience in end to end Tender process
  • Experience in gathering business requirements at an enterprise level for an enterprise platform
  • Strong stakeholder engagement and influencing skills is a must
  • Ability to deliver all key project communications and reporting material and will therefore require a high degree of competency with Microsoft Office Applications and productivity suite, including Visio or similar visual communications tools.
  • Experience working in the Transport industry is highly regarded
  • Experience working on a project across roserting, panning and scheduling is also highly regarded

Apply now!!

If this role sounds like you, apply now!! Or contact Scarlett at

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


business analysis, business analyst, workforce management, WFM, gathering requirements,



educational requirements

Bachelor Degree