- We are seeking Help desk Team Leader professionals at the APS5 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS5 Help desk Team Leader position description:Support staff within the team to assist services in a timely manner.Reporting obligations or payment and policy queries.Interpreting and applying legislation obligations.Analysis and interpretation of data to ideWe are seeking Help desk Team Leader professionals at the APS5 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS5 Help desk Team Leader position description:Support staff within the team to assist services in a timely manner.Reporting obligations or payment and policy queries.Interpreting and applying legislation obligations.Analysis and interpretation of data to ide
- We are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS3 Help desk Operator position description:Answering incoming phone calls and emails.Assist services in a timely manner with reporting payment and policy queries.Using call logging software to log notes of issue and resolution while on phone calls and when replWe are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS3 Help desk Operator position description:Answering incoming phone calls and emails.Assist services in a timely manner with reporting payment and policy queries.Using call logging software to log notes of issue and resolution while on phone calls and when repl
