rates officer in Southern Suburbs Perth

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job details

posted
location
southern suburbs perth, western australia
job category
Customer Service & Call Center
job type
temporary
reference number
90M0331043_1515389682
contact
david gibson, randstad
phone
08 9320 1600
apply now

job description

Client Details


Randstad are experts in Public Sector recruitment having partnered with Local, State and Federal Government entities for over 20 years. We understand how to get the perfect match everytime! We listen to our clients to understand their workforce challenges. Our Randstad Public Sector team recruits for a variety of contract positions for white collar roles and we are curreltly on the look out for a full time Rates Officer.

Description

The City requires a full time Rates Officer to commence mid-January for 3 months with possible extension. The position is located south of the river and will be based at the City’s main administration building. A well sought after employer, they offer their employees a great working environment.

The main objectives of the role are to:

  • Assisting with all aspects of negotiating, processing and compliance of rate payment arrangements including special payment arrangements
  • Deal promptly, empathically and efficiently at all times with customers to meet their needs in accordance with the City’s customer service standards
  • Receiving and responding to rating and property enquires by phone, mail, email or in person
  • Processing of e-Rates registrations
  • Assisting with all aspects of negotiating, processing and compliance of rate payment arrangements including special payment arrangements
  • Creating, updating and maintaining the Name and Address register
  • Prepare statement of rates and orders and requisition, where necessary source information from departments with the City

Profile

As an ideal applicant, you will have;

  • Previous rates experience and knowledge in a Local Government environment
  • Proven ability to process and accurately maintain data and financial transactions
  • Excellent communication skills both face to face and over the telephone
  • Ability to handle difficult situations and ensure a resolution to any conflict
  • Knowledge of application of policies, regulations and statutory requirements of the Local Government and rating system
  • Knowledge of established work practices and procedures relevant to rating systems

Opportunity

The successful candidate will be rewarded with an excellent rate of pay, great working culture, on site parking and the potential for the contract to be extended for the right person.

If you are interested, apply now. For more information contact David Gibson at Randstad on 08 9320 1600.



skills

Rates

qualification

Rates Experience