quality officer aps5 in Newcastle

maddison arlidge, randstad
job type
AU$ 45.00 - AU$ 46.00 per hour
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job details

newcastle, new south wales
government & defence
job type
working hours
AU$ 45.00 - AU$ 46.00 per hour
3 years
reference number
maddison arlidge, randstad
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job description

Randstad is partnering with a well known Federal Government Department for an exciting new opportunity based in Newcastle CBD. We are seeking an experienced Quality Officer to commence in a full time temporary contract until 31/07/2020 with the possibility of further extension.

Your new role:

The Quality Officer will be responsible for quality and performance activities to support day to day operations in an expanding network. A major component of the role will be implementing at a regional level the quality initiatives as determined by the National Office Quality team and framework.

Responsibilities include:

  • Monitoring and tracking performance, identifying areas for improvement ensuring a customer focused approach to continuous service development and improvement.
  • Undertake internal quality assurance processes, as defined by the National Office Quality framework, including sample audit programs and reports on service delivery quality trend analysis and outcomes analysis.
  • Analyse regional performance against Key Performance Indicators and identify improvements for procedural changes as required.
  • Manipulating and presenting data to contribute to the development of reports.
  • Providing thorough information and effective support to internal and external stakeholders.
  • Managing competing priorities and allocate tasks.
  • Undertaking research and prepares associated reports and correspondence.
  • Providing ongoing feedback to teams to ensure quality outcomes.

About you:

You have a minimum of three years of experience in a recent and similar position. You are analytically minded and have the ability to complete tasks expeditiously. You possess strong time management skills, allowing you to prioritise a number of duties at any given time. It is highly desirable that applicants have an understanding or lived experience of disability.

You must be an Australian citizen to apply.

Successful applicants must be willing to under a police security check.

Please submit your resume in word format by clicking 'apply now.' Applications close 8th March 2019.

Please only apply if you meet the criteria. Only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


quality officer, quality assurance, risk, compliance, assurance quality and risk, APS5



educational requirements

Secondary School/High School