- Job Overview:Join our team as a Customer Service Representative in our manufacturing company, where you'll oversee administrative tasks and ensure a seamless customer experience. You'll lead the Customer Service Team, refine order entry processes, and uphold key performance indicators (KPIs) to guarantee customer satisfaction in every interaction. Skills & Experience:Customer Service/Office Management: Minimum of 3 years of experience in customer service oJob Overview:Join our team as a Customer Service Representative in our manufacturing company, where you'll oversee administrative tasks and ensure a seamless customer experience. You'll lead the Customer Service Team, refine order entry processes, and uphold key performance indicators (KPIs) to guarantee customer satisfaction in every interaction. Skills & Experience:Customer Service/Office Management: Minimum of 3 years of experience in customer service o
- Answering the phone and assisting where possible or transferring to the correct departmentCustomer service support - includes customer emails, copy invoices, looking up log ins, issues etc.Ordering stationary from appropriate preferred suppliersManaging day to day accounts receivable processes, in line with company policy and proceduresAll payments receipted, allocated and reconciled for all sides of the businessManaging the daily and monthly reconciliatioAnswering the phone and assisting where possible or transferring to the correct departmentCustomer service support - includes customer emails, copy invoices, looking up log ins, issues etc.Ordering stationary from appropriate preferred suppliersManaging day to day accounts receivable processes, in line with company policy and proceduresAll payments receipted, allocated and reconciled for all sides of the businessManaging the daily and monthly reconciliatio
- The role Compliance: Adhere to company operating procedures and safety policies, ensuring work processes comply with relevant laws, regulations, and industry standards. Case entry: Enter received cases into the company system according to prescribed formats, ensuring accuracy and completeness of information. Proofreading: Proofread and verify entered information to ensure accuracy. Error handling: Promptly identify and correct any errors or inconsistencThe role Compliance: Adhere to company operating procedures and safety policies, ensuring work processes comply with relevant laws, regulations, and industry standards. Case entry: Enter received cases into the company system according to prescribed formats, ensuring accuracy and completeness of information. Proofreading: Proofread and verify entered information to ensure accuracy. Error handling: Promptly identify and correct any errors or inconsistenc
- About the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and professionals measure, track and analyse glucose levels.About the roleYou will:Develop and execute engagementAbout the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and professionals measure, track and analyse glucose levels.About the roleYou will:Develop and execute engagement
- About the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and professionals measure, track and analyse glucose levels.About the roleYou will support the Marketing team witAbout the organisationOur client is a global leader in diabetes care who are committed to providing unwavering support to their customers and delivering the highest quality products. They know that consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so they strive to continually improve the way patients and professionals measure, track and analyse glucose levels.About the roleYou will support the Marketing team wit
