process specialist in Sydney CBD

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job details

sydney cbd, new south wales
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job type
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safaa ammoun, randstad
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job description

This positon will provide specialist knowledge and manage day to day the delivery of the Process stream of work. This includes:

The primary accountabilities involve using your process expertise to structure, plan, manage and review the work of a process analyst from both a technical, implementable and best practice perspective. Key activities include:

  • Working closely with the Process Lead to ensure the project milestones are met
  • Work with all operational business groups to gain a clear picture of the current and future state, understanding all business requirements
  • Provide domain knowledge expertise into the description and base-lining of high level Day of Operations processes (including for normal operations, incident management, and managing service disruption and information provision).
  • Provide domain knowledge expertise into the description of the envisaged changes to the high level Day of Operations processes (including for normal operations, incident management, managing service disruption and information provision) to inform the procurement of the ROC System


  • Demonstrated specialist experience in process redesign within the transport sector and the capacity to understand complex process requirements in a public sector environment
  • Six Sigma qualifications
  • Proven capacity to establish relationships, work in partnership with stakeholders and influence senior executive
  • Considerable experience managing process design during major organisational reform
  • High level business acumen
  • High level conceptual and analytical skills, and the capacity to develop solutions for a range of complex issues
  • Highly developed oral and written skills, particularly relevant to consultation and presentations at a senior level
  • Ability to plan and pursue challenging goals whilst successfully managing competing priorities
  • Tertiary qualifications in a relevant discipline or equivalent experience
  • Demonstrated understanding of the tools and techniques used for process and project management
  • Ability to lead a team


  • Understanding of change management
  • Experience working in an Agile style

If you believe you have the skills for the role, then don’t delay and apply now! Alternatively you can email Safaa Ammoun on for more details.
Please be advised that due to the large volume of applicants we receive daily, only suitable candidates will be contacted.


Process Specialist