pre site administration.

You will be responsible for:

• Obtaining all relevant approvals, and information pertaining to the development of the secured land
• Liaising with clients in a professional, courteous and positive manner at all times
• Communicate with customers often to ensure effective communication is met at all times
• Preparing Client HIA Contracts
• Manage from sales approval to all following construction milestones
• Managing a portfolio of pre-construction clients
• Maintaining client contact and providing timely responses to all inquiries
• Following up on finance approvals
• Confirming and chasing up land title confirmations
• Ensuring procedures and checklists are established and maintained
• Ensuring work is processed through workflow
• Driving and coordinating all stakeholders to ensure deadlines are met
• Appropriate electronic and hard copy filing for all job files
• Delivery of exceptional customer service at all times

• Meeting of targets and KPI’s as set by Team Leader & or Operations Manager

• Liaising with Operational and Internal & External Stakeholders to ensure customers are well informed at all times with the correct information.

• Conducting contract signing appointments

To be successful in this role you will have:

• 2-3 years experience in residential home building administration is essential
• A much-organised approach to work, understands how to juggle a number of priorities and multi-tasking to ensure delivery on tasks is still in line with appropriate deadlines.
• A willing to serve and deliver attitude. Understands the need to service others and putting their priorities first. A positive and enthusiastic attitude towards others at all times
• Understands customers and how to manage their expectations, has a genuine interest in helping people and resolving issues for people to provide a positive outcome. A great relationship builder driven by exceeding expectations and outstanding feedback

Benefits:

• Permanent opportunity with an immediate start for the right person!
• Work close to home and with a close knit team!
• Great working environment with a positive team and good customers
• Be a part of a high performing team

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.