platform services manager - western sydney location in Western Sydney

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job details

posted
location
western sydney, new south wales
specialism
IT & ICT
job type
permanent
reference number
90M0342574_1523235770
contact
patrick egan, randstad
phone
02 8298 3868
apply now

job description

Iconic Australian distributor of products and services across construction, mining, manufacturing to name a few requires a Platform Services Lead for a permanent role based in the Western Suburbs office.

Iconic Australian distributor of products and services across construction, mining, manufacturing to name a few requires a Platform Services Lead for a permanent role based in the Western Suburbs office.

This position is responsible for the cost, quality of service, and delivery of Platform functions, incorporating DataCentre Management, Servers, SOE, Hardware, Exchange, Application distribution, Backup and restore, Disaster Recovery and VMS support.

On a daily basis you will be involved in:

  • Manage System and Platform availability to meet or exceed agreed SLAs
  • Manage systems performance and capacity requirements ahead of expected transformation
  • People Leadership including management of PDP, career development and relevant processes
  • Ensure all technology infrastructure transitioning to production
    • meet all support and operations requirements
    • have security credentials updated to production standards
  • Operational reporting of environment as required on a daily, weekly, monthly basis
  • Escalation of customer impacting issues and incidents to stakeholders or operational leads as required
  • Lead Process compliance, and improvement plans with Operations Teams and Leadership

To succeed in this role you will have:

  • 10+ years direct work experience leading a Platform Team environment, including all aspects of process management, reporting and people leadership.
  • A proven track record of leading & influencing technology teams is critical.
  • Experience with ITIL frameworks and methodologies and translating process into meaningful and fit for purpose IT operations.
  • Experience in leading internal teams, and daily operational management of diverse third party relationships at an operational level.
  • A solid working knowledge of IT infrastructure principles and frameworks.

In return my client offering a fantastic package consisting of Base, Super, STI, Shares along with on site car parking.

Please call Patrick Egan @ Randstad Technologies on 02 8298 3868 for Confidential Discussion.



skills

Platform Services Manager - Western Sydney location

qualification

10+ years direct work experience leading a Platform Team environment, including all aspects of process management, reporting and people leadership.

responsibilities

This position is responsible for the cost, quality of service, and delivery of Platform functions, incorporating DataCentre Management, Servers, SOE, Hardware, Exchange, Application distribution, Backup and restore, Disaster Recovery and VMS support.

educational requirements

Associate Degree/Diploma