personal banking sales and customer service - graduate in Parramatta

posted
contact
shalini jayaballa, randstad
job type
permanent
salary
AU$ 62 - AU$ 65 per year

job details

posted
location
parramatta, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 62 - AU$ 65 per year
reference number
90M0395936_1573447362
contact
shalini jayaballa, randstad
Apply with
add to saved jobs print

job description

Join a renowned global organisation offering banking and wealth management services to more than 50 million customers. From Retail Banking, Wealth Management to Insurance and Asset Management, this global organisation encourages career progression with its personally tailored development programs. Working as a personal banking representative within their inbound sales and customer service team, you will be a key contributor to their framework in Australia.

This personal banking representative position is within the high performing and successful inbound sales and customer service team. Thrive in this role to build rapport with your customers as you articulately identify their needs, motives and financial status to provide tailored solutions baed on their needs.

Based in their large, polished Parramatta office only a 5 minute walk from the train station, you will see yourself around like minded individuals with exceptional training as a personal banker to cultivate and grown your career within the global banking world.

About the role

  • Handling and responding to all front line customer enquiries - hot leads only (no cold calling)
  • Tailoring personalised banking solutions for customers on products and services based on their needs
  • Promoting the 5 products, services and benefits to all customers
  • Establishing and maintaining strong relationships with all customers
  • Building rapport with customers to generate referrals, sales and leads for other channels
  • Compiling, updating and tracking data

Skills & experience

  • Customer service OR call centre OR sales experience is desirable
  • Experience working in a fast paced environment with KPIs would be ideal
  • Bubbly personality with a passion for customer service
  • Confident on the phone with an exceptional phone manner
  • Energetic and motivated self starter

Culture & benefits

  • Work for a GLOBAL bank to have a reputable and internationally recognised name on your resume
  • Career progression and extensive and comprehensive training to shape your banking career
  • Boost your earnings up to 8 - 10k per year
  • Join a culture driven team where employees are valued, respected and opinions count!

How to apply

If you’re ready to embark on a career in the corporate financial industry please click APPLY NOW!

Alternatively, for a private and confidential discussion, please email shalini.jayaballa@randstad.com.au

Please note you MUST be a permanent resident or Australian citizen.

skills

contact centre, sales, call centre, customer service, inbound, bank, customer service officer, contact centre officer, customer service agent, client services, customer relations officer, sales support

qualification

High school certificate

educational requirements

Secondary School/High School