personal banking executive - contact centre in Sydney

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job details

posted
location
sydney, new south wales
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
au$ 58 - au$ 60 per year
reference number
90M0359932_1537570829
contact
kelly clement, randstad
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job description

This is your chance to join a reputable, global bank as an Personal Banking Executive. Based in Parramatta and within a contact centre environment you will be responsible for providing exceptional customer service and advising on and providing a range of financial services to customers. Your role as a Personal Banking Executive wll see you responsible for managing long term client relationships and upselling across five key products and services.

This not-to-be-missed opportunity also offers a friendly and positive workplace culture.

Your responsibilities as a Personal Banking Executive include:

  • Actively promoting our full range of products and services in liaison with other related entities.
  • Advising on and providing a range of financial services to customers, which include responding to enquires and opening accounts.
  • Assisting customers in preparing necessary documentation.
  • Achieving set referral and sales targets, by promoting cross-selling opportunities and contributing to the front lines sales delivery of personal products and services.
  • Handling customer complaints promptly and efficiently.

Your required skills & experience:

  • Must have completed studies up to Year 12
  • Minimum 1 year experience within Banking and Finance role
  • Demonstrates sales experience and drive
  • Excellent verbal and written communication
  • You must be a team player with a positive attitude!

What’s in it for you!

  • Work for a GLOBAL bank – have a reputable and internationally recognized name on your resume!
  • Strong career progression and opportunities
  • Potential bonus earnings
  • Friendly, supportive team culture
  • Comprehensive training structure

If you are interested in this opportunity please click to apply now, as this role is moving quickly! For any further information please contact Kelly Clement on 82151038

Please note that Australian Citizenship or permanent residency is required for this role.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Outbound Call Centre,Call Centre, Contact Centre

qualification

NA

educational requirements

Secondary School/High School