outbound sales representative in Melbourne

yasemin mehmet, randstad
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melbourne, victoria
call centre & customer service
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yasemin mehmet, randstad
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job description

Our client, a leading Australian owned and operated business within the Utilities industry, located in Melbourne’s CBD, are seeking multiple outbound sales representatives. Your role will see you making outbound sales calls to customers to assist with comparing plans from some of Australia’s most trusted utility providers. You will work a fortnightly rotational roster of 9:00am - 5:00pm and 12:00pm - 8:00pm.

Your duties will include:

  • Outbound sales calls promoting products and services to existing and potential customers
  • Build and maintain relationships with your customer base
  • Identify and distinguish different customer preferences or queries
  • Resolving complex customer concerns and/or complaints
  • Meet targeted KPI’s around quality, customer satisfaction and transaction closures

To be successful, you will have:

  • Previous experience working in an outbound call centre environment
  • Experience in managing end-to-end sales processes to meet objectives
  • Strong communication, sales and negotiation skills
  • Prior experience in the Utilities industry is highly advantageous
  • Excellent IT skills, and the ability to learn new systems quickly

If you are a highly motivated and professional individual who has a passion for sales, then this role may be for you. Please, APPLY NOW!

Please note: Due to current Government restrictions, you will be required to work from home until further notice.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Seeking experienced and highly motivated sales representatives to join a vibrant outbound telesales team located in Melbourne's CBD.


Previous experience in outbound call centre environment

educational requirements

Secondary School/High School