outbound customer service - entry level banking in Parramatta

shalini jayaballa, randstad
job type
AU$ 62 - AU$ 65 per year

job details

parramatta, new south wales
call centre & customer service
job type
working hours
AU$ 62 - AU$ 65 per year
reference number
shalini jayaballa, randstad
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job description

This is your opportunity to join one of the world's largest banking organisation based in over 65 countries and specialising in retail , wealth, commercial and global banking see your self joining a GLOBAL Bank as their outbound customer service consultant.

Join the high performing and successful outbound customer service and sales team where you will be taking only warm leads to assist customers needing assistance. Thrive in this role to build rapport with your customers as you articulately identify their needs, motives and financial status to provide tailored solutions based on their needs.

Based in their large, polished Parramatta office only a 5 minute walk from the train station, you will see yourself around like minded individuals with exceptional training as a personal banker to cultivate and grow your career within the global banking world.

About the role

  • Handling and responding all retail banking products (warm calls only - no cold calling)
  • Tailoring personalised banking solutions for customers on products and services based on their needs
  • Promoting the 5 products, services and benefits to all customers
  • Establishing and maintaining strong relationships with all customers
  • Building rapport with customers to generate referrals, sales and leads for other channels
  • Compiling, updating and tracking data

Skills & experience

  • Customer service OR call centre OR sales experience is desirable
  • Experience working in a fast paced environment with KPIs would be ideal
  • Bubbly personality with a passion for customer service
  • Confident on the phone with an exceptional phone manner
  • Energetic and motivated self starter

Culture & benefits

  • Work for a GLOBAL bank to have a reputable and internationally recognised name on your resume
  • Career progression and extensive and comprehensive training to shape your banking career
  • Boost your earnings up to 8 - 10k per year
  • Join a culture driven team where employees are valued, respected and opinions count!

How to apply

If you’re ready to embark on a career in the corporate financial industry please click APPLY NOW!

Alternatively, for a private and confidential discussion, please email shalini.jayaballa@randstad.com.au

Please note you MUST be a permanent resident or Australian citizen.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


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High School

educational requirements

Secondary School/High School