operational support officer in Melbourne

daniela dragovic, randstad
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melbourne, victoria
government & defence
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daniela dragovic, randstad
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job description

The opportunity:

This position supports the Community and Mainstream Engagement branch to deliver process improvment and key analytics to teams within the organisation. It will also incorporate working collaboratively within a team, sharing and developing knowledge and ideas within the area of expertise.

You will be responsible for:

  • High-level data analytics and reporting, including interpreting and analysing data and using basic statistical techniques to produce ongoing reports.
  • Coordinate and drive internal quality assurance processes including, supporting the team with quality data entry and reporting using our stakeholder management tool, Darzin. Comparing engagement results against other data such as Panda to complete tend and outcome analysis.
  • Support the leadership team to ensure engagement staff are following agency guidelines and operating procedures.
  • Maintain relationships with relevant internal stakeholders to support effective engagement.
  • Support current business needs by promoting and coordinating ad-hoc tailored initiatives.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications
This role may include intrastate and interstate travel

How do I apply?:

If the description above sounds like you, please apply via the link provided or send through your details to daniela.dragovic@randstad.com.au

In order to apply for this position, all candidates must be an Australian Citizen.

Please note: Successful candidates will undergo Entry Level checks and working with children and/or vulnerable people checks where applicable.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Operations Support, Operations, Community, Government, Support Officer, Risk Management Processes, Process Improvement, Leadership



educational requirements

Associate Degree/Diploma