office administration in Parramatta

posted
contact
margaret ters, randstad
job type
temporary
salary
AU$ 27.00 - AU$ 30.00 per hour
apply now

job details

posted
location
parramatta, new south wales
specialism
administration & office support
job type
temporary
working hours
Full-Time
salary
AU$ 27.00 - AU$ 30.00 per hour
reference number
90M0338674_1554848423
contact
margaret ters, randstad
apply now
Apply with

job description

Be apart of something big with a key manufacturing brand name and grow your customer service skills in multinational company

Your New Company

This international household name is currently searching for a office administrator to join their team in their Parramatta location. The company is known not just throughout Australia but internationally by leading the way and by having their Australian made products known as being at the highest standard throughout their manufacturing facilities.

Your New Role

A typical day in your new role will involve providing a comprehensive range of service related assistance to business customers in Australia via phone and email. You will follow up on customer quotes, order and enquiries professionally and comprehensively. Operating as an integral part of the wider customer support team, you will be building rapport with key internal and external stakeholders on a daily basis to help in achieving continuous improvement and enhancing customer experience.

  • Answer and screen all incoming calls
  • Meet, greet and liaising with customers/suppliers
  • Processing incoming orders
  • Processing payments
  • Handling customer enquiries/complaint resolution
  • Consult with clients and potential clients to determine their product requirements using company strategies and operations
  • Provide after sales support and endeavour to maintain positive customer relations\Build
  • Customer relationships with inactive or dormant accounts in order to revive sales



What You Will Need To Succeed

The successful applicant is an individual who is motivated, energetic, and keen to learn with a passion for customer service. You will be within a busy environment and continue to strive for a friendly and exceptional experience for stakeholders.

  • Previous experience in customer orientated role
  • Experience in order processing or CRM system would be desirable
  • Active involvement in a team based environment with a strong orientation

What You Will Get In Return

  • A fantastic work culture that supports team success and development
  • A competitive rate of pay ranging from $50-$60K + superannuation
  • Flexible working hours within a team
  • Development, support and recognition with a world recognised leader

If this sounds like you or are interested please apply below by attaching your CV or Resume in a Word document format or contact Margaret Ters at 9615 5353 or margaret.ters@randstad.com.aufor more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Admin, administration, processing order, customer service, inbound

qualification

no

educational requirements

Secondary School/High School