npp operations lead in Sydney CBD

apply now

job details

sydney cbd, new south wales
banking & financial services
job type
working hours
8 years
reference number
kate breslin, randstad
02 8298 3865
apply now

job description

Our client is a multi-national institution, with a highly regarded global brand and reputation and a focus on customer centric propositions and innovative and efficient distribution channels. They serve more than 50 million customers worldwide with a full range of corporate, retail and wealth management services enabling financial management to protect and build their customers’ financial futures.

The NPP launch is opening up new opportunities to further develop product offerings across both retail and corporate sectors enabling blue sky thinking and real advancement in commercialising disruptive digital and payments products. Reporting to the NPP Commercialisation & Change Lead, this person will lead the delivery of Operations and Back office considerations for the project.

Some of the key responsibilities will include:

  • Determine the Operations business requirements for case management and all NPP investigations
  • Determine Back office considerations & procedures
  • Assist in the development of the Operations and Back office procedures and delivery content
  • To apply the learnings of live NPP Participants in developing this environment
  • Transition-to-Live strategy for Operations Management
  • Representative of the NPP Change Management Steering Committee

A self-starter, you will be a payments industry professional, having a sound understanding of Operations management in a fast payments and ideally NPP environment in the Australian payments landscape, either from retail or corporate sector. You will have delivered on complex, transformation programs within financial services and understand Fraud, Sanctions and Payments risk management.

You will excel when working strategically and collaboratively to achieve your agreed outcomes and will be able to handle ambiguity with a calm, flexible and logical approach, influencing and persuading as necessary to unify, rally and inspire those around you.

With the right attitude, this person will be a strong contender for a permanent position within this sought after global institution.

If you are excited by this contract opportunity and can truly demonstrate your skillset and aptitude for it, please contact Kate Breslin in our Sydney office on (02) 8298 3865 or submit your application via our website at When responding, please quote 90M0359267. Confidentiality is assured.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


operations delivery manager NPP BECS


BAchelor degree


Operations and back office business requirements

educational requirements

Secondary School/High School