network services manager in Inner Suburbs Melbourne

scarlett wray mccann, randstad
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job details

inner suburbs melbourne, victoria
job type
working hours
5 years
reference number
scarlett wray mccann, randstad
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job description

About the role

A Network Service Manager is currently required for an immediate start on a contract until the end of June 30th to manage service providers to deliver all network services in a large enterprise Cisco environment.

About you

You are have extensive experience managing vendors and making technical reccommendations in the networking space. You have previously been in either a Network Service/Support Management position where you utilised your strong technical network knowledge OR you are a Senior Network Engineer with leadership/management experience.

Our client needs an engaging individual who can provide leadership and clarity to maximise networking performance.

You will also be required to perform the following:

  • Manage Network service providers and other network vendors to drive performance and cost outcomes
  • Enhance and mature the Group IT Network Services function, including process, framework and governance. Encompassing Plan, design, build, change and run
  • Provide all required IT Network services reporting
  • Align with and utilize ITIL methodologies including problem, incident, change, transition, asset, configuration and release management processes
  • Ensure Network Services meets and supports Disaster Recovery and BCP requirements
  • Manage and mitigate IT Network Services Risks and Issues
  • Build strong relationships with service providers in support of service delivery and SLA adherence
  • Identify and deliver network technology projects and minor works that contribute to the success of the business
  • Provide Service Management aligned with ITIL
  • Assess new and existing network technologies aligned to business and IT strategies
  • Ensure IT Network Services align to IT Security Strategy and meet IT / Cyber Security Requirements

To be successful in this position you will be a highly experienced Network Service Manager who has managed medium to large service providers. Excellent communication, stakeholder management and experience in implementing improvement programs are a must.


If you are interested in this opportunity, apply using the link or send your CV to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Network Engineer, Service Delivery Manager, Network, Network Manager, Network Support Manager,



educational requirements

Bachelor Degree