ndis client engagement manager - hospital discharge in Melbourne

seona craig, randstad
job type
AU$ 70,000 - AU$ 75,000 per year

job details

melbourne, victoria
healthcare & medical
job type
working hours
AU$ 70,000 - AU$ 75,000 per year
reference number
seona craig, randstad
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job description

An opportunity to be a part of a rapidly growing and changing Organisation within the Disability Sector, work alongside the NDIS. Support and grow the organisation through developing business, create new relationships and opportunities, as part of the hospital discharge referral pathway. Use your passion for business and provide the best customer service to help make a difference in the community.

Seeking two new Client Engagement Managers - SE Melbourne and NW Melbourne


Your new workplace prides itself on being an expert provider of home care and accommodation services. It is an NDIS-registered organisation providing award-winning Community Services specialising in attendant care supports to the Disability and Youth Welfare sectors.


South-East & North-West Melbourne are areas they are growing rapidly, and there is increased demand for hospital discharges to be quick and efficient. Ensuring clients, current or potential have a positive experience is vital to this position and you will be the face of the organisation in this key role.

Therefore my client is looking for 2 Client Engagement Mangers to assist and develop this growth. Responsibilities will include:

  • Developing and networking with teams and other stakeholders within hospitals
  • Strong relationship building with clients and internally in the organisation to provide an ongoing fantastic client experience throughout their entire journey
  • Ensuring clients discharge journey is managed effectively, from hospital to living in the community
  • Creating business development opportunities through relationships and various different activities


Must have:

  • Tertiary qualifications including Nursing, Social Work or Allied HealthIdeally clinical qualifictaions, as Nurse or Allied Health professional with
  • Business Acumen and drive to grow relationships and business
  • Experience with sales and motivated to bring in new business to the organisation
  • Knowledge and experience of the disability sector, including Complex Cases (ideal)
  • Ability to build strong relationships through fantastic interpersonal and leadership skills whilst maintaining a positive and warm approach
  • Comfortable working both autonomously and part of a team


  • Competitive salary plus company car $$$
  • Full time position with work life balance and opportunity to work from home - Offices in Clayton and Geelong
  • Be part of an exciting and challenging journey, in a rapidly growing industry
  • The chance to change positively impact the lives of individuals living with a disability
  • Be a part of a team that’s growing fast and making a REAL difference in the community

Does this sound like your perfect role? If so, please hit apply or give us a call or email on the below to find out more:

Randstad Health, Care and Support are dedicated to the candidate management process and all candidates will be contacted. If you have specific questions, please call Seona on 1300 289 817 or email seona.craig@randstad.com.au

Our commitment to safeguarding people.

Randstad is committed to the safety and well being of all the people we provide support and care to including children and vulnerable individuals. We take steps to achieve this through our candidate application process. All applicants are required to provide criminal history checks such as a valid Police Check, and where necessary a valid state-based Working with Children Check and/or a National Police Check which are thoroughly screened. Other necessary screening/proof of registrations will be required depending upon your role type. In some circumstances and International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicants' interactions with individuals under your care using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all relevant checks to ensure the safeguarding of vulnerable people and children who may be in your care.

Refer a friend and you could earn $250

Are you looking for a permanent position in health, care or support or know someone who is? Sign up with us or refer a friend and you could earn a $250 voucher each! Conditions apply.


nurse, sales, business development, disability, NDIS, client engagement, manager, home care


Nursing qualifications, EN, RN or allied health, knowledge of disability and sales or related experience

educational requirements

Bachelor Degree