motor claims consultant in Adelaide

olivia detomaso, randstad
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job details

adelaide, south australia
call centre & customer service
job type
working hours
reference number
olivia detomaso, randstad
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job description

Do you have experience in motor accident claims? Do you have the ability and experience to work in a fast paced contact centre environment?

Randstad are the largest HR provider in the world and have recently been awarded number one recruiter globally. We pride ourselves on being committed to identifying the perfect match between our clients, candidates and their true fit to the job.

Randstad has partnered with a reputable insurance company who are seeking two experienced motor claim consultants for an 8 week temporary position with a high view to extend.

You must have excellent negotiating, communication and organisational skills, along with a can do attitude!

You will be working within a supportive team, undertaking the following key duties:

  • Conducting warm outbound calls to customers and repairers to settle claims
  • Liaising with external stakeholders to provide the best customer service
  • Ensuring a fair and reasonable outcome for our customers
  • Following up on repair accounts
  • Processing payments
  • Making high end decisions
  • Lodging constructive notes on system

To be successful in the position you will possess:

  • Experience in motor claims
  • Ability to understand policy wording
  • Ability to work within a repetitive environment
  • Experience in heavy data processing
  • Problem solver

We are seeking people for an immediate start.

Please apply via the link. For more information contact Olivia Detomaso on 8468 8018.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


call centre, insurance, motor claims, outbound, customer service


motor claims experience

educational requirements

Secondary School/High School