microsoft dynamics 365 administrator in Rhodes

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job details

posted
location
rhodes, new south wales
job category
Information Technology
job type
permanent
reference number
90M0326115_1513830639
contact
rheanna brooke lawrey, randstad
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job description

Leading Australian company based in Rhodes requires a Microsoft Dynamics 365 Analyst to help with their IT Operations.

The Dynamics 365 Administrator will improve the delivery throughput of enhancements and improve the resolution speed of supporting incidents.

On a daily basis you will be:

  • Ensure that all Dynamics 365 support incidents are managed in a timely fashion.
  • Create and maintain issue resolution documents for Application support processes, as needed.
  • Establish a model and set of processes for Dynamics 365 environment management that allows rapid, low-friction delivery of enhancements from concept to production
  • Facilitate the delivery of Dynamics 365 enhancements.
  • Support continuous process improvement by identifying and documenting support issues.
  • Impart Dynamics 365 knowledge to peers in the end user community.

To succeed in the role you will be:

  • Be the companies Dynamics 365 subject matter expert
  • Consistent achievement of IT Support service level agreements relative to Dynamics 365
  • Continual contribution to the improvement of processes to enhance the quality of service delivered
  • Ongoing formal and information professional education outcomes are achieved

Excellent package is on offer consisting of Base & Super for the successful candidate.

Public transport consisting of train and buses is 3 - 5 minute walk away.

Further information please call Rheanna @ Randstad on 02 8235 3351 / rheanna.lawrey@randtsad.com.au for confidential discussion or just hit the apply button below.