microsoft dynamics 365 administrator in Rhodes

apply now

job details

rhodes, new south wales
job category
Information Technology
job type
reference number
rheanna brooke lawrey, randstad
apply now

job description

Leading Australian company based in Rhodes requires a Microsoft Dynamics 365 Analyst to help with their IT Operations.

The Dynamics 365 Administrator will improve the delivery throughput of enhancements and improve the resolution speed of supporting incidents.

On a daily basis you will be:

  • Ensure that all Dynamics 365 support incidents are managed in a timely fashion.
  • Create and maintain issue resolution documents for Application support processes, as needed.
  • Establish a model and set of processes for Dynamics 365 environment management that allows rapid, low-friction delivery of enhancements from concept to production
  • Facilitate the delivery of Dynamics 365 enhancements.
  • Support continuous process improvement by identifying and documenting support issues.
  • Impart Dynamics 365 knowledge to peers in the end user community.

To succeed in the role you will be:

  • Be the companies Dynamics 365 subject matter expert
  • Consistent achievement of IT Support service level agreements relative to Dynamics 365
  • Continual contribution to the improvement of processes to enhance the quality of service delivered
  • Ongoing formal and information professional education outcomes are achieved

Excellent package is on offer consisting of Base & Super for the successful candidate.

Public transport consisting of train and buses is 3 - 5 minute walk away.

Further information please call Rheanna @ Randstad on 02 8235 3351 / for confidential discussion or just hit the apply button below.