About the Role:
Elevate your healthcare administration career by joining our client's flexible teams at prestigious private hospitals and medical centers in Brisbane. We seek experienced and motivated Medical Administrators who excel in relationship-building and workflow efficiency. In this proactive role, you will work closely with the Clinical Manager, providing essential support to the medical team by ensuring seamless communication and overseeing daily operations.
... Key Responsibilities:
- Manage, organize, and deliver confidential administrative support with a strong customer focus for staff, patients, and visitors.
- Exercise professional judgement to resolve issues, while liaising with clinical staff in accordance with departmental policies.
- Ensure accurate data entry using various network-based information systems.
- Oversee patient billing processes and facilitate financial consent.
- Review and optimize practice workflows to enhance operational efficiency.
- Cultivate a welcoming and supportive environment for both staff and patients.
- Implement process improvements aimed at elevating the quality of patient care.
- Manage debtor follow-ups and reconciliations effectively.
- Provide essential administrative support to clinical staff.
Skills & Experience:
- In-depth knowledge of private health funds, DVA, private billing, and Medicare claims.
- Prior experience in hospital, medical centers or day surgery settings is advantageous.
- Exceptional communication skills, with a proven ability to provide medical administration support.
- Experience using Patient Administration Systems within healthcare environments.
- Strong customer service orientation, with the ability to engage with patients empathetically.
- Familiarity with healthcare legislative requirements (preferred).
- Flexible, positive, and outcome-focused mindset.
- Capability to work autonomously as well as collaboratively within a team.
Benefits:
- On-site parking facilities.
- Join a well-established and reputable organization in the healthcare sector.
- Engage in meaningful work that contributes to the well-being of clients and the community.
If you are passionate about maintaining high standards of care in the healthcare industry, we invite you to apply now. Please submit your resume through the APPLY button and email milena.ponce@randstad.com.au, including your motivation for applying for this role.
We will provide further details on the application process to shortlisted candidates.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
