market operations associate.

We are currently recruiting for a role within one of the big four banks, and are looking for a compassionate person to join the Deceased Estates team. They are currently looking for an individual with strong administration skills to assist their team with a variety of tasks. If you are an all-rounder with a strong background in administration, this is the perfect position for you to develop your underlying administrative skills in a team dedicated to providing the best service during the hardest of times! Located in Redfern the office is easily accessible via public transport.

Your new role

As a Market Operations Associate your role will involve managing a high volume inbox to assist clients with numerous queries such as managing deceased estates cases, transferring funds between accounts, changing names on accounts, updation of account contact details, closing of accounts and so much more to provide you with the chance to develop your skills in the financial services industry.

Some of your responsibilities will include:

• Managing a high volume email inbox to help solve and client queries in a timely manner
• Transferring of funds between accounts
• Changing details on accounts such as names, addresses, etc
• Closing accounts
• Maintaining accurate and up-to-date documentation of outcomes and actions taken
• Providing administrative support to the deceased estates team
• Any other administrative tasks needed

Your skills and experience

• Strong administrative background
• Proficient in Microsoft Office Suite
• You pride yourself on your ability to empathise of people and aim to go above and beyond to achieve the best outcome for them
• Banking and financial services experience isn't essential but may be advantageous
• Excellent written and verbal communication skills
• Strong attention to detail
• Motivated by the idea of helping others when they need it most

Your benefits / What you’ll get in return

• Hybrid working opportunities to go 3 days from home and 2 in office after an initial 3 months training in office
• Great opportunities for progression and likelihood the role will turn perm - on an initial 6 month contract
• No weekend work!
• Competitive hourly rate
• Health and well-being initiatives
• Located in Redfern and close to public transport

You will love working with them!

Your next step

Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love

to hear from you!

(To launch your career) Simply click ‘Apply’ now and attach an updated copy of your CV, or if

you have any questions and wish to have a conversation contact me on ella.murraygolden@randstad.com.au or on 0426 686 033.

If this job isn’t quite right for you but you are looking for a new position, please contact me for a

confidential discussion about your career or you may like to check out our other current

vacancies on https://www.randstad.com.au/job-seekers/.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.