level 2 & 3 desktop support - executive level support in Melbourne CBD

posted
contact
elliot johnston, randstad
job type
permanent
apply now

job details

posted
location
melbourne cbd, victoria
specialism
IT & ICT
job type
permanent
working hours
Full-Time
experience
5 years
reference number
90M0373968_1548313416
contact
elliot johnston, randstad
phone
0383191133
apply now
Apply with

job description

Our client is a highly recognised global player in the logistics industry.

Due to the outsourcing of their Level 1 and Level 2 IT support they are currently seeking the services of a highly experienced vendor support Analyst. Successful candidates will show exceptional vendor management skills along with solid technical background and executive level support.

Technical Skills

  • IT infrastructure technology knowledge of -
    • CISCO UCS systems
    • vSphere 5.5
    • ThinApp
    • Windows server 2012 datacentre edition
    • Active Directory
    • SQL 2014 Server
    • Office 365, Windows 7 -10 Enterprise
  • Network skills -
    • Switching (Capacity Planning & VLAN's)
    • Routing (OSPF, RIPv2, BGP)
    • WAN Technology (VPLS, VPN)
  • Voice Technologies ( VoIP, SIP Trunking)
  • Large Scale Wireless Deployments, including use of RF scanners and MDTs.

Responsibilities

  • Be the liaison/support between business executives and service provider providing point of escalation
  • Have solid technical understanding to be able to effectively support Exec level employees
  • Strong vendor and senior stakeholder management skills are essential
  • Highly presentable and affable character
  • Proven experience in an enterprise organisation

How to Apply

Please apply by uploading a “Word Document” version of your CV using the link below

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Level 2 and 3 support, executive support, vendor management

qualification

bachelors degree

educational requirements

Bachelor Degree