Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at email@example.com.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.