MENTAL HEALTH CLINICIAN - OPEN ARMS CLIENT ASSIST CONTACT CENTRE - BRISBANE Do you want to make a difference? Here is your chance to give back! Working under the Department of Veteran Affairs, Open Arms provides mental health services to veterans and their families. The Client Assist Contact Centre based in Brisbane CBD, is responsible for supporting Open Arms service provision around the country. ABOUT THE ROLE:The Clinician provides intake assessment and triage services, clinical mental health support, crisis case management and service quality assurance within the Client Assist Contact Centre. You are responsible for over the phone risk assessment and response to Veterans, ADF members & families identifying with issues relating to mental health, psychosocial issues and suicide risk. Triaging and coordinating intake and referral of clientsProvision of high level clinical guidance and adviceEngaging in brief tele-counselling in order to de-escalate situationsEnsuring efficient intake for clients requesting counselling, group and/or case management services.Escalation of high risk and high profile issues through EL1 team leaderLiaise with the ADF, ex-service organisations, community groups, and service providers to facilitate service provision ABOUT YOU:AASW registered Mental Health Social Worker, OR AHPRA registered Psychologist, OR Mental Health Registered NurseIntake and tele-triage experienceDemonstrated competency and experience in assessing complex and potentially at-risk clientsAustralian citizen (as this is a Federal Government position) THE BENEFITS:$60 p/h + 9.5% superannuation & penalty rates, paid weeklyPart-time or full-time opportunity with shifts available Monday to Sunday, 24 hoursIntensive three week training and ongoing support from experienced cliniciansSupportive team with a push to see you succeed personally and professionallyGenuine opportunity to support vulnerable and/or at risk clients and enhance wellbeingMultiple positions available due to increased Government funding in Mental Health If this position appeals to you, please don't hesitate to apply! If you have any questions or would like to know more, contact Suman either via email - email@example.com or call 07 3864 4966 Refer a friend and you could earn $250Are you looking for a permanent position in health, care or support or know someone who is? Sign up with us or refer a friend and you could earn a $250 voucher each! Conditions apply.