Randstad are working closely with a reputable client that offers products and services within the Pest control industry. This ever growing business is seeking an internal leads consultant who will be fully supported and trained, working within the customer serviced department. You will be responsible for building strong relationships with existing and prospect customers.
Working within a supportive team environment and reporting, you will be responsible for providing high quality customer service and sales via the phone, predominantly outbound along with email and fax correspondence.
Your phone manner will be professional, friendly and focused on upselling products that you truly believe in, as well as resolving customer queries in a timely fashion in alignment with excellent customer service.
This position would suit a sales focused individual with experience in outbound sales with ability to upsell products and convert quote opportunities to sales, based on the identification of customer needs.
- Strong sales experience
- Excellent phone manner and a friendly consultative manner
- Call centre experiance
- Resilient and looking for career growth
- Team player, driven and goal orientated
- Excellent verbal and written communication
- Intermediate + Microsoft Office and CRM skills
- The drive for continuous improvement and career progression
As the successful applicant you will:
- Make outbound hot, warm and cold calls
- Support and build strong relationships with customers via phone and email
- Qualify, submit and process orders in a timely manner
- Resolve enquiries or issues promptly and professionally
- Drive your own knowledge of business products
- Grow with the business, long term prospects
In order to be considered, you will need to upload your resume in MS Word format; please include a explanation on your sales knowledge and your customer service values.
This role is offering an immediate start for the right candidate, offering 5 days per week 8am – 4pmon a permanent basis
Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background....