The Company: 2020 was a record breaking year for this major Height Safety Provider. Now coming into a new season and the end of the 1st quarter of 2021 this firm has a full order book in QLD, Victoria and NSW, and are looking to develop new core teams to their business. They are an innovative company with dominance in their niche field providing height safety solutions predominantly to the residential market including scaffolding, failguards, fencing and platforms to major Tier 1, 2 and 3 builders. This impressive Firm has a great supportive culture and aims to develop it’s own staff and promote from within, where possible.The Role:The primary role of an Account Manager is to develop, manage and maintain client relationships.This is achieved through the connection of key business executives and respective stakeholders. Collaboration is required between clients and relevant cross-functional internal staff members to ensure the smooth operating of day to day proceduresSales:· Actively achieve monthly sales targets and KPI’s· Building and maintaining long term relationships; identify and grow existing business, whilst pursuing new business.· Identifying & developing prospects and existing opportunities, along with quote preparations, reading, measuring plans & drawings, right through to proposal, presentation and closing a sale.· Managing a well-established client portfolio with a strong emphasis on business development and customer growth.· Participate in Sales / Estimating discussions with the team to improve the overall growth and culture of the department· Provide a high level of service and full comprehension of our suite of services on offer.· Generate accurate quotes and follow up with Clients in a timely manner.· Communicate with fellow employees on a continuous basis to achieve efficient and productive processes that benefit all departments· Develop and maintain new Client base as needed Customer care: · Build and maintain strong customer relationships and rapport· Provide high levels of customer service· Effective communication with all clients· Actioning client requests / requirements in a timely manner Administration: · Address and action data from reports· Self KPI/ Sales tracking· Liaise with the Accounts Department and respective Clients on a continuous basis to ensure the Debtors Report is kept to a minimum· Keeping jobs “not ready” for allocated accounts at a minimum If you think you would be a good fit for this role please send a copy of your CV to Emily Franklin. Emily.firstname.lastname@example.orgAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.