it support in Melbourne

posted
contact
leonie woodfine, randstad
job type
permanent

job details

posted
location
melbourne, victoria
specialism
IT & ICT
job type
permanent
working hours
Full-Time
reference number
90M0421186_1598408153
contact
leonie woodfine, randstad
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job description

IT Support Engineer is currently required for a permanent position to provide 1st and 2nd level support for 10,000 users within a Office 365, Windows 10, Active Directory and Citrix technical environment.

You will also be required to perform the following:

  • Diagnose hardware and software failures, communicate remediation plans to users, and provide status updates
  • Provide software support for users’ applications, including support in basic to advanced software operations and general use of computers and peripherals
  • Configure, install, and support desktop computers, notebooks, printers, monitors, and other general peripherals
  • Relocate IT equipment including desktop computers, printers, monitors, and other general peripherals.
  • Connect and configure IT devices to access computer networks
  • Support desktop maintenance, including peripheral and software distribution, and security maintenance, including virus updates and patch management
  • Re-image desktops and notebooks as needed, and deploy new equipment to end users

To be successful in this position you will be a highly IT Support Engineer, who has provided 1st and 2nd level support within large corporate environment within a MS Office 365, Active Directory, Windows 10, Citrix technical environment. Excellent customer service and written and oral communication is a must.

Apply now using the link or contact Leonie Woodfine via email leonie.woodfine@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Desktop Support - Level 2 Support

qualification

MCSE

educational requirements

Bachelor Degree