investor operations manager in Melbourne CBD

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job details

melbourne cbd, victoria
banking & financial services
job type
reference number
hannah ebers, randstad
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job description

Company overview

This supportive and well respected financial service firm based in the CBD is seeking an experienced people leader to join their business. This role will see you leading the investor operations department made up of x3 teams, providing support, coaching and acting as a point of contact for escalations, reporting into the Head of Funds Management. To be successful in this role you will have a strong background in people leadership and management, knowledge across wealth operations or lending and a passion for success. This is truly a unique opportunity to join an industry leader and create a long term career opportunity.


  • Oversee the investment operation functions across the investor operations department
  • Lead, coach and develop the department to create a high performing culture
  • Act as a point of contact for escalations, support and guidance
  • Manage staff performance reviews
  • Identify and implement further training opportunities for the department
  • Streamline processes for the operations key functions
  • Maintain and update the policy and procedure manual for the investor operations department
  • Build strong internal and external working relationships
  • Adhere to the companies Compliance, Risk and HR policies
  • Maintain up to date knowledge across relevant legislative requirements

Selection criteria

  • 3 years +experience managing a team within financial services
  • Strong working knowledge across investment operations or lending is essential
  • Demonstrated strong people management leadership experience
  • Previous experience in mentoring and performance management
  • Excellent written and verbal communication skills
  • Relevant tertiary qualifications will be highly regarded

To Apply

If you meet the above criteria and are looking to take the next step in your career please follow the links to apply or for a confidential discussion please contact Hannah Ebers


Management, Leadership, investment, operations


Previous management experience

educational requirements

Bachelor Degree