investigations and resolutions specialist - superannuation in Melbourne CBD

posted
contact
geraldine libatique, randstad
job type
permanent
apply now

job details

posted
location
melbourne cbd, victoria
specialism
banking & financial services
job type
permanent
working hours
Full-Time
experience
4 years
reference number
90M0374721_1548996117
contact
geraldine libatique, randstad
apply now
Apply with

job description

Are you a curious, analytical and empathetic complaints professional? Do you like providing customers with fair and tailore solutions to their problems? Then this could be the role for you.

Our client is a well established brand looking for a Senior Associate to join the team.

About the role:

  • Investigation and resolution of service and product related complaints
  • Ensure that the organisation meets its legislative and regulatory obligations to customers and also make sure they are fairly remediated if needed
  • Drafting correspondence to the AFCA

About you:

  • Expertise in superannuation and investment complaint management
  • Expertise in complex investigation and dispute resolution

Click on the 'Apply Now' button.

geraldine.libatique@randstad.com.au / 03 8319 1165

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

superannuation, analyst, dispute resolution, complaints, resolution, case manager, case

qualification

-

educational requirements

Secondary School/High School