internal sales in Braeside

natalie porter, randstad
job type
AU$ 65,000 - AU$ 75,000 per year
apply now

job details

braeside, victoria
call centre & customer service
job type
working hours
AU$ 65,000 - AU$ 75,000 per year
reference number
natalie porter, randstad
apply now
Apply with

job description

If you're a driven technical Customer Service/Inside Sales professional who is looking for a growth opportunity within a dynamic environment, an Inside Sales Representative role with our client is for you! Join a team of energetic, hard-working professionals and watch your career take off to new heights. The role has the responsibility for providing a full quotation package (cost, delivery and documentation) and support to the External Sales team and other branches.

Your administration and sales support background in a busy environment will be an asset. Intermediate to Advanced Microsoft Office Suite skills, including Excel, typing, strong attention to detail and follow through, are a must in this diverse role.

If you are a proactive person with a strong customer service focus, take pride and ownership in your contribution, have excellent attention to detail, communication skills and want to be part of a growing organisation this could be your next long-term role.


• Review quotation tenders’ requirements
• Getting quotations for international freight
• Calculating full package price including adding margins to cost prices
• Preparing and submitting quotations
• Converting quotes to orders
• Managing customer orders
• Providing sound customer service to internal and external customers
• Managing enquiries through shared inbox
• Liaising with factories and procurement for updates on customer orders
• Giving technical support to the sales team and customers as required
• Answering phone and emails for technical enquiries and quotation
• Working closely within the organisation to ensure quote requirements are communicated, completed and customer requirements met
• Giving technical and administrative support to the project and sales team
• Provide leadership in the development of solutions and systems that would improve quotation or orders process
• CRM management
• Proactive admin and data maintenance

Work experience and skills:

Essential experience

• Motivation for customer service and have at least 2 to 5 years of successful inside sales / customer service experience
• Microsoft office suit
• Outlook

Desirable qualifications

• Experience working within a mechanical environment.
• Experience in the valve or process control related industries
• A trade, diploma or degree background in mechanical, electrical or mechatronic field (or some knowledge)

Personal qualities and behavioural traits:

Essential qualities or behaviours

• Extrovert personality
• Has the ability to multitask
• Time efficient
• Strong customer focused
• Good communication skills
• Attention to detail
• Analytical
• Possess a strong want to learn

If the above sounds like you then please don't hesitate in applying by forwarding an updated copy of your resume ASAP.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Internal Sales / Customer Service role, previous experience within a mechanical or industrial environment highly advantageous but not essential.


Previous experience working in a similar Internal Sales / Customer Service role, Microsoft Office suite experience

educational requirements

Secondary School/High School