inbound customer service in Inner Suburbs Melbourne

posted
contact
billy ward, randstad
job type
permanent
salary
AU$ 54,750 per year
apply now

job details

posted
location
inner suburbs melbourne, victoria
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 54,750 per year
reference number
90M0367603_1548048242
contact
billy ward, randstad
apply now
Apply with

job description

This job is perfect for you if you have exceptional inbound or outbound customer service skills in a high volume call centre environment. A medical background will help you be successful in this job.

About you:
You will have over 12 months experience in a call centre customer service role with a proven track record of providing exceptional customer service. Need to be proficient with all MS Office products and be able to multitask through phone and email communication. If you have used Genie Practice Management software and can work autonomously it will be looked upon favourably.

Your responsibilities:
You will be motivated to take a high volume of inbound calls on a daily basis and provide a high level of professional customer service to all patients/enquiries. Managing appointment scheduling, allocating calls to the correct departments and following up all patient queries will all be apart of your busy days. No clock watching needed!

About the company:
They are a national medical practice that integrates the latest advances in medicine with a multidisciplinary and compassionate approach to health. Combining Australia’s leading neurosurgeons, neurologists, psychologists, psychiatrists and pain management specialists they are truly making a difference in peoples lives. You will be become an integral part of a small inbound customer service team of four and will be provided with all the training you need to hit the ground running.

How to apply:
If this sounds like you please hit the ‘apply’ button. If you have any further questions, please email billy.ward@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Inbound Customer Service

qualification

No specific qualifications required

educational requirements

Secondary School/High School