inbound customer service - superannuation in Inner Suburbs Melbourne

jake bunyan, randstad
job type
AU$ 28.00 - AU$ 30.00 per hour
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job details

inner suburbs melbourne, victoria
call centre & customer service
job type
working hours
AU$ 28.00 - AU$ 30.00 per hour
reference number
jake bunyan, randstad
apply now
Apply with

job description

There is currently an immediate need for exceptional Inbound Customer Service Representatives to join one of our long standing superannuation clients. Due to growth there are multiple opportunities to join this industry leader who pride themselves on offering an exceptional level of service to their members at each interaction point. A great step in your career, there is exciting room for growth and progression for the right candidates.


  • Manage inbound calls from members relating to their superannuation account
  • Provide a second to none level of service to our clients members
  • Provide product knowledge and assist with account changes
  • Promote member engagement and suggest other suitable products or services
  • Adhere to current legislation around superannuation

What you will need to succeed

  • Experience working within superannuation will be highly regarded (as will an RG146)
  • A positive attitude and a desire to exceed member expectations through exceptional service
  • Availability to work Monday – Friday on a rotating roster in Melbourne CBD
  • Knowledge of the superannuation industry will be looked upon favourably
  • A discerning eye for detail coupled with strong communication skills

What you will get in return

  • $29.10 /hr + Super (This is a full time on-going temp role)
  • Opportunity to work with an industry leader
  • A supportive leader who is passionate about your success
  • Work in state of the art facilities in the heart of the CBD
  • Excellent training program to give you the tools you need to perform well
  • Long term career development opportunities to leadership / advice

To apply

If you have the right skills and experience, please follow the link to APPLY

*** Please note that only AU/NZ Citizens and Residents can be considered for this role ***

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service, Call Centre, Inbound, Outbound, Administration, Banking, Contact Centre, Superannuation, Super


not applicable

educational requirements

Secondary School/High School