inbound customer service | part-time in Moorebank

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job details

posted
location
moorebank, new south wales
specialism
call centre & customer service
job type
permanent
salary
AU$ 26.00 - AU$ 28.00 per hour
reference number
90M0319220_1523859102
contact
alicia galluzzo, randstad
apply now

job description

Your New Company

You will join a leading infrastructure organisation that is very well known in NSW, and will be based locally to the Moorebank region. They have a stable workforce, and low turnover rates in addition to a very down to earth and friendly environment. This is a rare part-time opportunity that serves to provide high quality customer support. You will be well remunerated and enjoy the honest and genuine work environment that this role has to offer.

Your New Role

A typical day in your new role will involve providing a comprehensive range of service related assistance to customers in NSW via phone and email. You will assist customers with their account enquiries professionally and comprehensively. Operating as an integral part of the wider customer support team, you will be building rapport with key internal and external stakeholders on a daily basis to help in achieving continuous improvement and enhancing customer experience.

What You Will Need To Succeed

  • Recent proven, stable experience in a similar role will be very highly regarded.
  • A genuine desire to assist internal and external customers.
  • Be extremely reliable and able to 3 days per week. 11:00am - 7:00pm
  • Ability to effectively communicate both in oral and written form.
  • Sound skills in problem solving / customer issue resolution.
  • Self-motivated and able to work under pressure.
  • Present professionally in business attire.
  • Proven ability to add value as a part of a diverse and dedicated team.
  • Answer and respond to customer enquiries about their accounts.

Benefits to you:

  • RARE part-time hours, working 3 days a week. 11:00am - 7:00pm
  • Flexible starting times and the option to increase your working hours.
  • Work for an excellent NSW Based company who are very well known in their field.
  • View for permanency based on performance.
  • Excellent company incentives and team environment.

If this sounds like you or are interested please apply below by attaching your CV or Resume in a Word document format or contact Alicia Galluzzo at 9615 5379 or alicia.galluzzo@randstad.com.au for more information.



skills

Call centre, Customer service

qualification

NA

educational requirements

Secondary School/High School