An exciting opportunity to take your customer service skills to the corporate world and joinA nationally recognised company in the financial and banking space. Join a BIG4 on a casual ongoing basis. Your new companyThis is your opportunity to join a nationally recognised bank! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where employees are valued and recognised for their efforts and commitment.This role is perfect for someone looking to gain experience in the banking and finance industry, looking for a face to face opportunity that provides flexibility and excitement day to day. Your new roleAs the first point of contact for customers, you’ll be delivering high levels of customer service utilising face to face interaction.Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers across a range of banking products and servicesBe flexible to travel between branches and cover shifts where requiredEndeavour to support and assist our customers while navigating them towards a suitable resolution Your skills and experienceA customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on you’re level of empathy and resiliencePrevious experience in face to face customer serviceAbility to follow processes and easily adaptableA sound understanding and keen interest in banking and financial servicesMust be available to travel between branches when/if required Your benefitsEnjoy the convenience of working close to home at Bedford Park and nearby public transportAn exciting opportunity to work within one Australia’s largest banking institutesThis organisation offers extensive and thorough training programs which aid staff learningand development Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.