inbound call centre operator - no sales! in Gold Coast

posted
contact
jessica smith, randstad
job type
permanent

job details

posted
location
gold coast, queensland
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
experience
1 year
reference number
90M0423014_1598308235
contact
jessica smith, randstad
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job description

Your New Company

Award winning global contact centre business recognised for operating across Australia, Asia and the U.S. This organisation has a mission that is aligned with being passionate about their people and their customers. Randstad are currently partnering with this organisation to assist with a large recruitment project, we are seeking energetic and supportive Inbound Contact Centre Representatives.

Your New Position

  • Respond to all customer enquiries and engage with customers effectively
  • Handle all inbound calls with empathy and solutions to resolve problems
  • Prioritise and exceed KPI targets in fast paced environments.

Your Skills and Experience

  • Passionate about customer service and ability to demonstrate empathy
  • Comfortably work and meet targets in fast paced environments
  • Ability to undertake multiple tasks whilst actively listening to resolve customer needs
  • Minimum of 2 years in customer service and contact centre experience
  • Excellent verbal and written communication to engage and build relationships
  • Energetic and willingness to achieve results.

What is on Offer

  • Competitive Salary Package
  • Fun team and working environment
  • Be part of a diverse and supportive working environment.

Please apply now by clicking apply or email Jessica Smith at jessica.smith@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, inbound call centre

qualification

High School +

educational requirements

Primary School/Junior High