Are you looking for one of the leading four banks in Australia? Our client is seeking multiple customer service operators to work in their inbound call centre. Located in the Eastern Suburbs of Melbourne, this role will be responsible for dealing with inbound connect servicing enquiries for corporate clients.
Day to day this role will have you:
- Handling inbound customer enquiries
- Going above and beyond to provide exceptional customer service
- Discussing needs and providing solutions
- Answering general questions about functions and payments
- Administration duties to support customer queries and profiles
- Previous customer service expirience
- Highly developed verbal and written communication skills
- Great attention to detail
- Excellent time management skills
- Ability to follow processes and take initiative to solve problems
- Must be a citizen or permanent resident
- Must be available for interviews this THURSDAY and FRIDAY.
If this sounds like you, or you would like to know more please APPLY NOW.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background....