ict senior officer | nsw government in Dubbo

posted
contact
rawan shakhtour, randstad
job type
temporary
salary
AU$ 39.50 - AU$ 40.00 per hour
apply now

job details

posted
location
dubbo, new south wales
specialism
IT & ICT
job type
temporary
working hours
Full-Time
salary
AU$ 39.50 - AU$ 40.00 per hour
reference number
90M0320041_1552282338
contact
rawan shakhtour, randstad
apply now
Apply with

job description

Booming NSW Government Organisation with exciting opportunities for an experienced IT specialist to commence as soon as possible. This position is critical to BAU work for the Wagga Wagga IT CESD team. ICT Senior Support Officer delivers and supports ICT services for NSW public schools and departmental offices, involving the diagnosis and resolution of incidents and deployment of the department’s standardised infrastructure, hardware and systems.


Your main responsibilities will include:

• Diagnose and resolve ICT incidents and issues via remote-support tools, telephone and on-site support
• Provide and maintain ICT support services in accordance with the Department’s standards, policies and operating procedures and agreed service levels
• Participate in the deployment, maintenance and improvement of the Department’s standardised ICT systems

Your profile will demonstrate:

• Provide operational technical advice in accordance with the Department’s standardised ICT technologies, policies and operating procedures.
• Contribute to the improvement of ICT services to NSW public schools and Departmental offices through the escalation of relevant incidents, requests and problems
• Provide advice to stakeholders and others about the Department’s standard ICT technologies and services to assist their decisions about effective use of available equipment
• Maintain accurate records in accordance with Departmental protocols.

If this sounds like an opportunity you would be interested in, please APPLY directly with a standardised resume in Microsoft Word format black and white directly to the below email. Successful applicants must be open to a full police clearance to be conducted and WWCC clearance is required. For a confidential discussion, please contact Rawan Shakhtour on 9615 5354 or email rawan.shakhtour@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Diagnose and resolve ICT incidents and issues via remote-support tools,

qualification

IT qualification, experience supersedes qualifications.

educational requirements

College/Pre-University