hvac account manager in Macquarie Park

katrina cuskelly, randstad
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job details

macquarie park, new south wales
job type
working hours
5 years
reference number
katrina cuskelly, randstad
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job description

Outstanding opportunity to join an international leader in High Technology Heating, Air
Conditioning and Refrigeration solutions.Located in Macquarie Park Sydney the Account Manager reports to the State Services Manager overseeing HVAC business development sales/opportunities and Key Accounts.

Primary function of the Account Manager is achieving individual and company sales objectives through active promotion of our professional organisation that delivers quality service and maintenance of Commercial air conditioning equipment, control systems and projects.

The Account manager additionally provides service team leadership and local operational direction to branch operations, ensuring efforts are directed in signing up for preventive and maintenance contracts. The mandate requires expertise across client management, business operations, strong technical background and in the HVAC mechanical services industry.

Key skills required

  • Achieving individual service sales budgets/objectives for the Branch
  • Generating sales, hand in hand with account management of the service Contracts
  • Promote and professionally deliver Carrier service offerings to new and existing Carrier customers;
  • Work with Service, Projects and Maintenance Managers and other Account Managers collaboratively
  • Provide a high level of technical support to internal and external clients
  • Visitation and ongoing communication with clients
  • Liaise with technicians and site contacts for purposes of submitting timely quotations for additional works;
  • Be aware of overall Company financial objectives and work proactively to achieve those goals;
  • Identify and develop relationships with existing and new customers, sub-contractors and suppliers;
  • Together with the Service Manager, complete scheduled reviews of Service Technician's personal performance and performance measurements;
  • Resolve customer service and account disputes in a timely manner as they arise;
  • Maintain effective communication at all times with Service Controller in relation to field technician’s movements.
  • Maintain and build strong relationships with your “designated client base” create revenue growth through generation strategies to successfully achieve set revenue targets.
  • Maintain at all times a proactive approach to your “designated client base”, as well as sharing initiatives with team as required to assist Branch in achieving goals.
  • Leading by example and motivating the team whilst maintaining company standards is paramount to success in this role. Demonstrating ethical and professional behaviors will earn the respect of customers and colleagues.

As a central team member presentation and strong communications required due to consistent interaction with executives, senior leaders, team members and clients. Communication must be clear and concise and demeanor approachable given the close working relationships with teams. Intricate levels of coordination and organisation require
detailed and accurate orientation to be successful.

Please send your CV and cover letter
Attention Katrina Cuskelly katrina.cuskelly@randstadsourceright.com.au

At Randstad Sourceright, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


HVAC acct management chillers


trade certificate, degree mechanical engineering, sales adn marketing

educational requirements

Vocational/Professional Qualification