head of business performance optimisation and support in Melbourne

slobodan obradovic, randstad
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melbourne, victoria
banking & financial services
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working hours
8 years
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slobodan obradovic, randstad
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job description

A newly-created role exists for a current operator, with several years’ experience, at a Head of/GM-level at a large financial institution to run their Business Performance Optimisation business unit in the Business & Private Banking division.

We are seeking to speak with people who have a hands-on operational and transformational experience, front-line leadership (150FTE+) in performance management and business planning activities.

You will be leading teams of Middle Office staff, nationally with oversight of 1200+ staff - location is flexible.

Within this business unit, you will bring your hands-on experience working with a distributed team, adding sophisticated methods of process transformation/operational excellence to your teams. This role is responsible for performance optimisation initiatives, processes and activities, including productivity, performance metric management, control room activities, resource management and workforce capacity planning and forecasting aligned to service levels and will also be responsible for overall verification activities.

You will be self-driven, resilient and able to clearly demonstrate the above qualities. This prestigious financial services institution is realigning and making some impactful changes and an exciting road ahead awaits.

For a confidential discussion, please contact Slobodan Obradovic (slobodan.obradovic@randstad.com.au) or Chris Gatley (Chris.Gatley@randstad.com.au) - alternatively, please apply using the link in this advert with your résumé attached.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


optimisation, verification, data analytics, performance optimisation, operations management, workforce

educational requirements

Bachelor Degree