full time | customer service - brookvale in Brookvale

posted
contact
fazila hares, randstad
job type
permanent
salary
AU$ 55,000 per year
apply now

job details

posted
location
brookvale, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 55,000 per year
reference number
90M0367776_1547167539
contact
fazila hares, randstad
apply now
Apply with

job description

Full Time | Customer Service - Brookvale

  • RARE Permanent Part Time opportunity
  • Working within a vibrant Branch environment
  • Work for Australia’s leading not for profit Health Insurer

Join a LEADING not-for-profit insurance fund as a customer service and sales superstar!

About the company

Join an organisation that has been awarded for providing the most outstanding customer service in Australia. This leading not-for-profit insurance fund has also won the NSW Customer Service Team of the Year and were voted the easiest health fund to do business with in Australia!

About the role

Whilst it's all about 'service with a smile' and continuously exceeding customer expectations time and time again, you will be a first point of contact with customers and a brand ambassador. This is a customer facing role within a retail branch combined with an element of sales where you are required to assist in resolving various customer enquiries. You will represent the brand and be focused on delighting every customer.

Working hours will be Monday - Friday, this role will challenge you and reward you! On occasions Saturdays may be required.

A typical day will involve:

  • Consistently providing outstanding face to face customer service
  • Building rapport with their members and help continue their reputation as the 'easiest health fund to do business with'
  • Identifying which products and services best align with the customer and cross-sell accordingly

Skills & experience

  • Demonstrate experience in sales and customer service in previous roles
  • Experience within health insurance and financial services will be highly desirable
  • Demonstrate strong written and verbal communication skills
  • Have highly effective negotiation skills
  • Posses well-developed interpersonal skills
  • Thrive in a team-based and sales environment

Benefits

  • Work close to home in Brookvale and avoid the CBD
  • Permanent Full - time position that offers excellent work-life balance!
  • Endless opportunity to progress within this fantastic organisation
  • Be part of highly recognised and growing organisation

How to apply

If you are interested in this opportunity please click to apply now, as this role is moving quickly! For any further information please contact Fazila Hares on 8215 9078 or email fazila.hares@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service

qualification

Please refer to the add.

educational requirements

Secondary School/High School