front of house - aps 3 in Chermside

kate cameron, randstad
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job details

chermside, queensland
government & defence
job type
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kate cameron, randstad
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job description

Your new department

Randstad is proud to be partnering with the National Disability Insurance Agency to recruit for Business Support Officers. We are looking for reliable, organised and experienced candidates to support their Front of House team located at Chermside

This is an exciting and rewarding opportunity to join a large Federal Department to help implement a scheme which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

Your new position

As Front of House, you will provide the first point of contact for Participants within the office and provide high
quality professional, friendly and respectful management of telephone enquiries, reception duties and
appointment/scheduling processes. This role requires an enthusiasm for frontline customer service tasks.

  • Provide front of house/reception support for the local office.
  • Provide administrative support to the Large Regional Hub team
  • Coordinate appointments, office travel, facilities and fleet management
  • Coordinate and organise executive meetings and community forums where necessary.
  • General Admin & Data Entry
  • Assist with reporting and research
  • Receive and record complaints and other feedback in the Agency data base.

Your Skills and Experience

To be considered for this role you would have skills & experience in the following to be a successful Business Support Officer - Front of House:

  • Have a positive contemporary attitudes to people with disability.
  • Be enthusiastic, motivated and a team player
  • High level of customer service and admin experience
  • Attention to detail
  • Excellent communication skills both verbal and written
  • Australian Citizen

Your pay rate

This position comes with an attractive hourly rate and will be offered at an APS 3 level of $36.27 per hour, plus super.

How to apply

If you are a successful and experienced Business Support Officer, who is immediately available and in search of a new exciting opportunity then please apply and submit your resume online.

For any further information, please an email to

Please note only short listed candidates will be contacted due the high volume of applicants.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Front of House - APS 3



educational requirements

Secondary School/High School