fraud officer - customer service - big 4 bank in Sydney

kelly clement, randstad
job type
AU$ 28.00 - AU$ 30.00 per hour
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job details

sydney, new south wales
banking & financial services
job type
working hours
AU$ 28.00 - AU$ 30.00 per hour
reference number
kelly clement, randstad
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job description

This big four bank is looking for those with exceptional customer service experience to join their fraud division as a Fraud Officer. This role will see you at the front line of fraud prevention initiatives which require an exceptional level of customer service. A thorough understanding of banking and financial services is desirable. Joining a large team environment where success is celebrated, this is an exciting opportunity for those who are looking to expand and grow as a Fraud Officer in the banking and financial services space.

As a fraud officer, this role will see you:

  • Delivering exceptional customer service
  • Adhering to company policies and procedures
  • Playing a key role in minimising fraudulent non lending loss
  • First point of call for customers experiencing fraudulent activity

What’s in it for you!

  • Experience and exposure within a Big 4 Bank!
  • Endless career opportunities and growth potential
  • Competitive hourly rate $30.55 plus super
  • Exposure to one of the fastest growing areas within banking
  • Close to public transport, shops and cafes

To be successful, you will need:

  • Demonstrated experience in customer service is necessary
  • Experience in banking/fraud is highly desirable
  • Contact Centre experience is desirable
  • Strong level of operational efficiency and accuracy
  • Ability to build strong internal and external relationships

Please note this is a temporary role and requires Permanent Residency or Australian Citizenship.

Please don’t hesitate to contact Kelly Clement should you have any questions before applying on

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Administration, Fraud, Fraud Prevention, Banking and Finance


none needed

educational requirements

Secondary School/High School