fraud officer - customer service - big 4 bank in Southwestern Sydney

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job details

southwestern sydney, new south wales
banking & financial services
job type
AU$ 28.00 - AU$ 31.00 per hour
reference number
kelly clement, randstad
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job description

Seeking your skills in customer service for multiple Fraud Officer roles at one of Australia’s Big Four Banks. Delivering safer banking practices through the Fraud Space and take this opportunity to build your skillset. By providing enhanced financial wellbeing and outstanding customer service to its customers, this role will see you build your career as a Fraud Officer in a rapidly growing area of the banking and financial services space.

Your new company

This Big Bank is renowned for its exceptional customer service and is committed to developing safe banking practices within its highly successful teams. You new company believes in challenging yourself in order to gain long lasting knowledge and experience in order to help develop your career.

Your new role

  • Delivering exceptional customer service to customers and the community
  • Adhering to company policies and procedures at all times
  • Playing a key role in minimising fraudulent non lending loss
  • Aware that you will be the first point of call for customers experiencing fraudulent activity
  • Escalate priority cases in timely, professional manner to all stakeholders

Your skillset and experience

  • Experience in banking is highly desirable
  • Demonstrated experience in customer service is necessary
  • Digital Fraud experience is desirable
  • Strong level of operational efficiency and accuracy
  • Ability to build strong internal and external relationships

Your benefits

Continue to build your career within a Big Four Bank and strengthen your skillset by developing a strong analytical mind. This opportunity will see you work within a collaborative team that values fair outcomes by working with integrity and quality. This role is located in Kogarah where you can enjoy a short walk from the train station.

Your next step
To launch your career to the next level, click ‘apply now’ or contact Kelly, Consultant on 8215 1038.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Fraud, Fraud Prevention, Banking and Finance, Customer Service


none needed

educational requirements

Secondary School/High School