fraud officer - customer service - big 4 bank in Kogarah Bay

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job details

posted
location
kogarah bay, new south wales
specialism
banking & financial services
job type
temporary
salary
AU$ 28.00 - AU$ 30.00 per hour
reference number
90M0351552_1535956941
contact
kelly clement, randstad
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job description

This big four bank is looking for those with exceptional customer service experience to join their fraud division as a Fraud Officer. This six month contract will see you at the front line of fraud prevention initiatives which require an exceptional level of customer service. A thorough understanding of banking anf financial services is desirable. Joining a large team environment where success is celebrated, this is an exciting opportunity for those who are looking to expand and grow within the banking and financial service sector.

As a fraud officer, this role will see you:

  • Delivering exceptional customer service
  • Adhering to company policies and procedures
  • Delivering operational accuracy and efficiency
  • Playing a key role in minimising fraudulent non lending loss
  • First point of call for customers experiencing fraudulent activity

What’s in it for you!

  • Experience and exposure with one of Australia’s leading banks
  • Endless career opportunities and growth potential
  • Competitive hourly rate $30.55 plus super
  • Exposure to one of the fastest growing areas within banking
  • High performing team culture – be recognised for your hard work
  • Close to public transport, shops and cafes

To be successful, you will need:

  • Experience in banking is highly desirable
  • Demonstrated experience in customer service is necessary
  • Digital Fraud experience is desirable
  • Strong level of operational efficiency and accuracy
  • Ability to build strong internal and external relationships

Please note this is a temporary role and requires Permanent Residency or Australian Citizenship.

Please don’t hesitate to contact Kelly Clement should you have any questions before applying on 0282151038 or Kelly.clement@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Administration, Fraud, Fraud Prevention, Banking and Finance

qualification

none needed

educational requirements

Secondary School/High School