federal government - call centre in Adelaide

posted
contact
maralen nehme, randstad
job type
temporary
salary
AU$ 40.00 - AU$ 45.00 per hour

job details

posted
location
adelaide, south australia
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
AU$ 40.00 - AU$ 45.00 per hour
reference number
90M0424007_1598604275
contact
maralen nehme, randstad
phone
0296155365
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job description

Randstad are currently partnering with a rapidly growing Federal Government department to assist with their newly established high volume call centre located in Adelaide CBD. There are a number of APS4 Customer Service roles available to assist with the growth of this department. An exciting opportunity that can present long-term opportunities to candidates committed to building their exposure and career in a prominent Federal Government Agency that assists the community access education services.

  • Pay Rates $40-$45 per hour + superannuation
  • Full Time Hours, 8:00am - 5:00pm Monday - Friday
  • Contract until 30 June 2021 with potential extensions available

Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens and National Police Clearance will be conducted.

RESPONSIBILITIES:

  • Customer service to those seeking a range of education and similar services.
  • Analysing and interpreting information to make decisions
  • Inbound and Outbound calls to gather information and answer queries
  • Administration and reporting procedures

WHAT WE ARE LOOKING FOR:

  • Strong contact centre and customer service experience
  • Candidates with the ability to work in a fast paced environment
  • Excellent communication skills
  • Confidence to make decisions
  • Excellent punctuality and attendance
  • Data entry skills - ability to quickly and accurately enter data into the system
  • Availability to work full-time hours Monday - Friday on a long term basis

If you are looking for your next opportunity and this sounds like the ideal role for you, please APPLY NOW! Suitable candidates are being contacted daily for registration, don't miss out!!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, call centre, government

qualification

Customer Service, Call Centre

educational requirements

Secondary School/High School