experienced despatch officer.

DutiesResponsibilities include: Front counter/reception support for the local office including participant enquiries and guidance inthe self-help kiosks. Assist with research and reports as directed. Provide thorough information and effective support to internal and external stakeholders. Work under limited direction to provide administrative support to the regional trial site team. Management of email and appointments. Coordination of appointments with the use of Agency office facilities and ensure these facilities areneat and appropriately prepared for each participant. Undertake a range of data entry responsibilities. Receive and record complaints and other feedback in the Agency data base.Skills and Personal AttributesContemporary attitude to disability Positive contemporary attitudes to people with disability. Understanding and knowledge of disability and its impact on individuals. Experience with supporting people with a disability to maximise participation in community.Systems Competency, or ability to develop competency, in consistently applying assessment tools to identifysupport needs. Competency with IT systems.Communication Adaptable communication and interpersonal skills. Experience in building relationships both with internal and external stakeholders. Able to engage in negotiation if dealing with external providers.Collaboration Ability to work within the team and adapt quickly to a changing environment. Ability to work closely with the participant and their carer/s.Service Orientation Commitment to achieving positive outcomes for NDIS participants and the Scheme. Ability to respond to and prioritise competing and often urgent requests in a calm and efficientmanner while also maintaining high work standards and accuracy. Ability to manage confidential and sensitive information. Ability to synthesise and analyse information and make decisions. Judgment and decision making within delegated limits in relation to accountability of funds andinteractions with individuals and communities.Main Relationships NDIA Trial Site Team Managers. NDIA participants. NDIA Trial Site employees. Other internal and external stakeholders as required.DesirableIt is highly desirable that applicants have an understanding of or lived experience in the field of disability.Entry Level checks will be required for all successful candidates and dependent on the role theappropriate working with children and/or vulnerable people checks may need to be undertaken as perState Legislation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently seeking an APS3 service Support Officer for a 12 month contract with possible extension with our federal government client. this is a full time monday - friday role. Duties: First point of contact for clients Assisting with front reception Assisting with diaries and calendar Processing referrals in the system Providing support of group appointments Manage mailboxes Requirements: Experience is a similar role is a must preferably within a government agency Strong customer service experienceEffective communicationAbility to pass a working with children check criminal history check At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyThis is your opportunity to join the subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment.Your new roleProvide oversight on all new lending applications for customers seeking Auto Finance specifically focusing on Liability Verification for the groups liabilitiesIdentifying understated/undisclosed the groups liabilities within applicationsVerifying satisfactory conduct on the groups LiabilitiesCorresponding with introducers to rectify errors identified within the declared liabilitiesYour skills and experienceMinimum of 1 year experience within the Banking industry Banking and Finance knowledge and experience is desirable Excellent communication and problem solving skillsStrong attention to detail and ability to work in a fast paced environment Your benefitsFantastic training and ongoing supportOpportunity to start a career within a Big Four BankBeautiful office at a very convenient location next to public transportJoin a highly supportive and collaborative teamGreat staff benefits and learning opportunitiesYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka on sandra.sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.