eoi - housing officer in Brisbane

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job details

posted
location
brisbane, queensland
job category
government & defence
job type
temporary
salary
AU$ 34 - AU$ 35 per hour
reference number
90M0321378_1518498548
contact
kiani heaslip, randstad
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job description

Housing Officer

Randstad’s dedicated Government Team has been partnering with Local, State and Federal Government Departments and Authorities across Australia for over 25 years. We are proactively seeking Housing Officers for upcoming short term, long term and ongoing contracts across a variety of locations in the Northern and Southern Brisbane suburbs.

Please note this is an expression of interest to fill upcoming A03 positions.

About the Role:

Within this role you will utilise your skills and experience gained within an administrative and/or customer service environment. You will work within a team and deliver on the following requirements of this role:

  • Assisting on reception and conducting assessment interviews
  • Providing information and assistance in a friendly and polite manner
  • Maintain utmost integrity and confidentiality of personal information
  • Liasing with community services and other state government departments
  • Complaint management and risk assessment
  • Visiting tenants and properties within the community
  • Dealing with a diverse range of clients

About You:

You will have a background in providing high level customer service, with the ability to think strategically whilst being able to:

  • Deal with difficult clients and conflict situations
  • Empathise with clients, provide appropriate support and maintain professional and courteous at all times
  • Ability to work autonomously as well as part of a team
  • Proficient computer skills, ability to use Microsoft applications and the internet.
  • Ability to read and interpret relevant legislation, policies and procedures
  • High level problem solving skills

In return you will benefit from:

Dedicated specialist Government Consultants to assist you in finding your next temporary/contract role and support you throughout your assignment.

New and interesting roles coming in frequently; both short term and long term

Competitive above-award hourly rates

Please submit you resume in Word format only. Due to the volume of applicants, only successful candidates will be contacted.



skills

Housing Officer, Customer Service, Administration, Property, Community Services

qualification

NIL