eoi - call centre operator in Eastern Suburbs Brisbane

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job details

posted
location
eastern suburbs brisbane, queensland
job category
call centre & customer service
job type
temporary
salary
AU$ 27 - AU$ 35 per hour
reference number
90M0331140_1518573435
contact
stella dimitriou, randstad
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job description

Randstad Public Sector are experts in recruiting administration, finance and accounting, policy, communication staff. We are currently looking to speak to experienced Call Centre Operators who are seeking new opportunities in the new year.

We are currently looking for individuals with a passion for providing outstanding customer service to register for a number of upcoming opportunities. We are looking for candidates with a strong work ethic, a passion for customer service and an enthusiastic attitude.

We are looking for people who:

  • Go above and beyond to provide fantastic customer service
  • Enjoy taking inbound enquiries and resolving customer issues
  • Have the ability to use multiple systems to record and search for customer information

To be successful in your role:

  • Previous Contact Centre Experience
  • Strong customer service capabilities
  • Strong communication skills, both verbal and written
  • Ability to understand and navigate around websites and search engines efficiently and effectively
  • Ability and mentality to remain calm in all situations to help your caller with their stressful incidents
  • Resilience is key
  • Professional, reliable and has a strong work ethic
  • Previous government experience preferred

Your Benefits:

  • Supportive working environment
  • Opportunities to grow and develop
  • Competitive hourly rates
  • A dedicated Government consultant throughout your assignment

If you would like to take hold of these exciting upcoming opportunities, please hit 'apply' and submit your resume in word format!

Please note - only shortlisted candidates will be contacted.



skills

Customer Service, Call Centre

qualification

NIL