Expression of Interest: Business support officer and records management
Location: Various locations across Melbourne
Employment type : Temporary and casual contracts of various lengths
Sector : Local government/State gov/Fed gov
Pay rate : $30-$40 per/hr
Overview:We are continuously seeking talented and driven individuals. If you are passionate about working in the government sector and have relevant experience, we invite you to explore opportunities with us by expressing your interest!
Who We're Looking For:
Customer Service and administration support:
- Provide exceptional customer service through various channels, including phone, email, and face-to-face interactions.
- Assist with day-to-day administrative tasks, including data entry, filing, and document management.
- Prepare and distribute correspondence, reports, and other documentation as required.
- Coordinate meetings, appointments, and events, including booking venues and arranging catering.
- Support financial processes, including accounts payable and receivable, invoicing, and expense tracking.
- Processing and recording of compliance notices and letters, infringements and permits.
Records management
- Manage, maintain, and update records in accordance with company policies and legal requirements.
- Develop and implement records management policies and procedures.
- Ensure proper classification, storage, retrieval, and disposal of records.
- Assist with audits and compliance checks related to records management.
- Collaborate with other departments to support their records management needs.
- Use records management software to track and manage records throughout their lifecycle.
Key Selection Criteria:
- A relevant tertiary qualification in business administration, customer service, or a related field is desirable.
- Demonstrated experience in a similar role, preferably within a local government, council setting or government setting.
- Excellent administrative and organizational skills, with a keen attention to detail.
- Previous records experience
- Proficiency in using a range of software applications, including MS Office Suite, financial management systems, and customer relationship management (CRM) systems.
- Strong verbal and written communication skills, with the ability to produce clear and concise documentation.
*Please note, to be considered for the above positions, you MUST:
- Have working rights in Australia
- Be willing to obtain police check
- Must have a full victorian drivers license and 2 X covid vaccination
Next steps:
If you're interested in this role, click 'apply now' to include a current copy of your resume.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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