entry level banking/customer service in Adelaide

posted
contact
olivia detomaso, randstad
job type
permanent

job details

posted
location
adelaide, south australia
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
reference number
90M0407723_1579681108
contact
olivia detomaso, randstad
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job description

An exciting opportunity to take your customer service skills to the corporate world and join a Big 4 Bank!

Your new company
This is your opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.
Your new role
·As the first point of contact for customers, you’ll receive inbound calls regarding general, everyday banking queries
·Consistently providing excellent customer service and go above and beyond
·Provide guidance and assistance to customers across a range of banking products and services
·Learn and master multiple internal systems and software to use simultaneously

Your skills and experience
·A customer-centric and service-oriented mind-set
·Excellent communication skills, verbal and written
·Thrive in a fast paced environment to multitask and meet multiple deadlines
·Positive and resilient professional focused on delivering the best possible results each and every day
·A sound understanding and keen interest in banking and financial services

Please note: We’re looking for flexible candidates as this team works on a rotating roster between 7:30am - 7.30pm.

Your benefits
·Enjoy the convenience of working close to home in Lockleys and nearby public transport
·Opportunity to gain a permanent full-time role within one Australia’s largest banking institutes
·An exciting opportunity to shape or kick-start your career within the banking industry
·Ongoing support to help you succeed in your new role and grow your career within months, with a pay rise to match
·This organisation offers extensive and thorough training programs which aid staff learning and development


* Must be an Australian Citizen or Permanent Resident to apply.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

call centre, banking, finance, insurance, inbound, contact centre

qualification

no qualifications needed

educational requirements

Secondary School/High School